FAQ's

Question: Are the products shown on the website the exact ones I will receive?
Answer: Yes, we strive for 100% accuracy in our product images and descriptions. The item you receive will be the one you ordered.

Question: What if an accessory doesn't fit?
Answer: We provide a detailed sizing guide for all relevant items like gloves. Please refer to it before ordering to ensure a perfect fit.

Question: How does Cash on Delivery work?
Answer: You place your order online without any upfront payment. You only pay when the product is physically delivered to you.

Question: Can I modify or cancel my order?
Answer: Please contact us immediately at darwaish.site@gmail.com if you need to change or cancel your order. We can only process this if the order has not yet been dispatched from our warehouse.

Question: Do you deliver to my city?
Answer: Yes, we deliver to all major and minor cities across Pakistan.

Question: How can I track my order?
Answer: You will receive an SMS/email with a tracking number once your order is dispatched.

Question: What if I'm not available when the delivery arrives?
Answer: Our rider will attempt to contact you. If unavailable, a second attempt may be made, or the order will be returned, and a cancellation fee may apply.